Our Mission

Air Delayed is committed to the pursuit of justice and helping passengers get the compensation they deserve. We are experts in claims services and for 20 years we have helped thousands in reclaiming owed funds.

Our Values

Integrity

We shall always act for our customers with transparency, honesty and straight-talking in our business dealings with them.

Excellence

Our mission is to provide our customers with a simple yet high-quality service that they value.

Accountability

We take ownership of the commitments we make to our customers, and we do our utmost to meet their expectations.

Why Choose Us

End to End Solution

We handle our customers claims from start to completion, including negotiations with airlines and if necessary legal action before the Courts.

Extensive Experience

Our people are the backbone of our enterprise. They have the skills, experience, and the know-how, to bring about successful outcomes for our customers.

Streamlined Process

Our years of experience have refined and simplified our processes ensuring customers have a service they can rely on.

High Tech Approach

We use the latest technology, software and systems to streamline our service and make it as simple as possible for our customers.