Air Delayed: Enforcing Your Rights:

Air Delayed is here to help you to enforce your rights. We’ll help you make a claim for compensation on a NO WIN – NO FEE basis, meaning that, you have nothing to lose, and we only charge you a fee when we win your claim.

Check Your Claim Eligibility:

In most cases, claims can be made against the airlines at anytime in the past 6 years and, it’s free to check to see if you have a valid claim. Simply click here to check your flight today!

 

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Global Passenger Rights Laws and Regulations:

Here’s a list of the current laws and regulations that affect passenger rights. Around the World, there are different regulations that apply, including: UK regulations (UK 261), European legislation (EU 261), USA Law (U.S. Department of Transportation Aviation Consumer Protection), and others.

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To make a UK 261 claim – Where does it apply?

All flights departing from a UK airport and flights into the UK on a UK or EU airline. It also applies to flights into the EU on a UK airline.

  • What is your compensation?
  • Delays Over 3 hours Up to £1,040 per couple
  • Denied boarding for overbooking Up to £1,040 per couple
  • Cancellations with less than 14 days before Up to £1,040 per couple
  • Missed connections which cause a 3-hour delay or more upon arrival Up to £1,040 per couple

No compensation is available when a disruption is caused by ‘extraordinary circumstances.’ Read more about ‘extraordinary circumstances’ on our FAQ’s page 

 

FAQ's

FAQ's

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  • To make a UK 261 claim - Where does it apply?

    All flights departing from a UK airport and flights into the UK on a UK or EU airline. It also applies to flights into the EU on a UK airline.

  • What is the compensation?

    • Delays Over 3 hours Up to £1,040 per couple
    • Denied boarding for overbooking Up to £1,040 per couple
    • Cancellations with less than 14 days before Up to £1,040 per couple
    • Missed connections which cause a 3-hour delay or more upon arrival Up to £1,040 per couple
    • No compensation is available when a disruption is caused by ‘extraordinary circumstances.’

    Read more about ‘extraordinary circumstances’ on our FAQ’s page.

  • What assistance must airlines provide?

    • All passengers must be informed of their rights, and access to information concerning their flight.
    • An alternative flight or full refund for all cases where passengers are denied boarding, a cancellation, or a missed connection.
    • Access to a minimum of two phone calls, fax messages, or emails.
    • Food & drink after two hours.
    • Accommodation for overnight delays, and the airline must provide transport between the accommodation and the airport.
    • Airlines should prioritise assisting those passengers with restricted mobility and unaccompanied minors.
    • Passengers don’t have to pay if the airline upgrades their ticket class. However, if downgraded, passengers should be reimbursed up to 75% of the ticket price.

  • To make a EU 261 claim - Where does it apply?

    All flights departing from an EU airport, plus flights landing in the EU on an EU airline. Switzerland, Iceland, and Norway are also covered.

  • What is your compensation?

    • Delays Over 3 hours Up to £1,040 per couple
    • Denied boarding for overbooking Up to £1,040 per couple
    • Cancellations with less than 14 days before Up to £1,040 per couple
    • Missed connections which cause a 3-hour delay or more upon arrival Up to £1,040 per couple

    No compensation is available when a disruption is caused by ‘extraordinary circumstances.’ Read more about ‘extraordinary circumstances’ on our FAQ’s page.

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